WELCOME TO THE UNIVERSAL IMAGING UTILITY SUPPORT ACCESS PAGE If you have a problem with a UIU image where it causes a Windows blue screen, continually reboots the target PC, or you show a missing device in the Windows Device Manager, please complete the form to the right with the details. You can also send questions to support@bigbangllc.com. Please provide both an accurate email address and phone number if possible. Big Bang Support Hours: Monday-Friday 9am-5pm CST Office will be closed for the following Holidays: Memorial Day - May 25, 2009 Independence Day - July 3, 2009 Labor Day - September 7, 2009 Thanksgiving - November 26-27, 2009 Christmas - December 24-25, 2009 New Years Eve - December 31, 2009 References:   UIU Support Policy   General FAQs   Troubleshooting FAQs   Release Notes PRIVACY STATEMENT Big Bang LLC respects the private nature of your personal information. As such, we will reveal or share your personal information only with our authorized dealers and only as it directly pertains to your inquiry and/or business regarding the Universal Imaging Utility. We will not sell, rent, lease, lend or in any other way disclose any of your information to any third-party individual, group or company outside of Big Bang LLC and our authorized dealers. Upon request, Bang LLC will remove inactive Users and their information from our database. If you do not wish to be contacted in any way by Big Bang LLC or its affiliates, please email info@bigbangllc.com or call us at 414.225.9075 Universal Imaging Utility© Big Bang LLC   Press | Testimonials | History | Home

Name Organization Phone Email CD Key Have you spoken to or emailed a sales or support person about this? select one None Hector Fabian Herman Forster Joe Knapp Julie Darcy Adam Murphy Jason Farkas Susan Edwards Zachary Hetzel Justin Shidell UIU Version select one UIU 4.0.4.0 UIU 4.0.3.0 UIU 4.0.2.0 UIU 4.0.1.0 UIU 4.0.0.0 UIU 3.7.1.20 UIU 3.7.0.0 (or earlier) Windows Version/Service Pack select one None Windows XP SP1 Windows XP SP2 Windows XP SP3 Windows Vista Business Windows Vista Business SP1 Windows Vista Enterprise Windows Vista Enterprise SP1 Windows Vista Other Windows Vista Other SP1 Windows 2000 SP4 UIU Build Machine - PC Manufacturer  select one Dell Compaq HP IBM Gateway Toshiba Fujitsu Siemens Other - Enter Below UIU Build Machine - PC Make and Model UIU Recipient Machine - PC Manufacturer  select one Dell Compaq HP IBM Gateway Toshiba Fujitsu Siemens Other - Enter Below UIU Recipient Machine - PC Make and Model UIU Recipient Machine - Physical PC Type select one Desktop Tower Small Form/Mini Laptop Tablet Select Problem select one Blue Screen Continual Reboot Missing/Bad Driver - Detail Below Other - Detail Below Problem Details Upload Log File